SKILLS
Fluent in French
Proficient in Spanish
Writing and Communication
Collaboration
Dependability
Critical Thinking
Customer Service
EDUCATION
Bachelor of Science in Apparel Merchandising and Product Development
Minor in Marketing and Entrepreneurship
Bowling Green State University, Bowling Green, Ohio
EXPERIENCE
Inventory Coordinator, Veritiv Operating Company, Norcross, GA November 2018- July 2020
Monitor inventory levels and track stock movements using inventory management software or manual record-keeping methods.
Coordinate with suppliers to ensure timely delivery of materials and components needed for production.
Conduct regular cycle counts and physical inventory audits to identify discrepancies and resolve inventory discrepancies promptly.
Collaborate with the purchasing and production teams to forecast demand and plan inventory replenishment strategies accordingly.
Organize and maintain the warehouse layout to optimize space utilization and facilitate efficient inventory retrieval.
Prepare and generate inventory reports, including stock status, consumption trends, and aging analysis, to support decision-making and inventory optimization initiatives.
Coordinate with shipping and receiving teams to ensure accurate documentation and proper handling of incoming and outgoing inventory.
Provide support during peak periods or special projects as needed to meet business objectives.
Sales Associate, Michael Kors (Phipps Plaza), Atlanta, GA May 2017 – July 2018
Provide exceptional customer service by delivering prompt and courteous assistance to all customers.
Greet customers warmly and establish rapport to create a welcoming atmosphere in the store.
Assist clients in selecting merchandise, offering detailed product knowledge and styling advice tailored to their preferences.
Provide attentive and personalized service throughout the shopping experience, ensuring every customer feels valued and respected.
Demonstrate a thorough understanding of our luxury brand's heritage, values, and product offerings to effectively communicate their unique selling points.
Maintain immaculate visual merchandising standards in accordance with brand guidelines, including organizing displays and replenishing inventory as needed.
Process transactions accurately and efficiently using point-of-sale systems, handling cash and credit card transactions with care and integrity.
Proactively follow up with customers post-purchase to ensure satisfaction and cultivate long-term relationships.
Collaborate with team members to achieve sales targets and contribute to the overall success of the store.
Uphold the highest standards of professionalism, integrity, and discretion in all interactions with customers and colleagues.
Stay informed about industry trends, competitor activities, and market developments to enhance your product knowledge and sales expertise.
Customer Service Representative, Hampton Inn, Bowling Green, Ohio August 2015- May 2017
Managed reservations for a high-volume hotel, ensuring efficient room arrangements and accommodating special requests.
Greet guests upon arrival with a warm and friendly demeanor.
Assist guests with check-in and check-out processes efficiently and accurately.
Handle reservations, cancellations, and modifications promptly and professionally.
Respond to guest inquiries, requests, and complaints in a timely and courteous manner, striving to resolve issues to their satisfaction.
Provide information about hotel facilities, services, and local attractions to enhance guests' experiences.
Coordinate w...
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