Accomplished and results driven Healthcare Executive with broad based expertise building and leading effective strategies for process improvement and gains in performance and patient satisfaction for multiple hospitals.
- Expertise in managing and enhancing healthcare operations with direct impacts to patient outcomes at critical access and PPS hospitals.
- Offers a broad and deep command of strategies for staff development, communications, hiring, reporting, and program management gained with, Cohesive Healthcare Management and Consulting, Aureus Group, Latimer County General Hospital, and EagleMed LLC.
- An effective strategist who leverages an unwavering commitment to excellence to launch, build, and lead highly effective business and operations strategies, consistently producing positive results.
Areas of Expertise
▪
▪ Seasoned Operations and Strategic Leadership
▪ Driving Substantial Performance Gains
▪ Collaborating Across Department Lines
▪ Experienced in Health Care Operations
▪ Building and Leading Strong Teams
▪ Expertise in Process Improvement
▪ Delivering Exceptional Patient Care
▪ Managing Mentoring and Professional Development
Professional Experience
2018 to Present at: Cohesive Healthcare management and consulting, Mangum, Oklahoma
– chief executive officer
Coordinates and leads this 18-bed critical access hospital with an average annual revenue of $12 million while overseeing 78 employees with nine direct reports. Oversees a medical staff department of two physicians and six mid-level providers. Direct reports include Chief Clinical Officer, Chief Financial Officer, Information Technology, Revenue Cycle Management, and a hospital-based clinic.
▪ Increased Swing Bed volume from an average daily census of two to 14.
▪ Increased primary care clinic census from an average of five to 18 daily by incorporating a walk-in clinic provider.
▪ Effectively recruited and retained two physician and two mid-level medical providers on staff.
▪ Introduced daily huddles to foster improved communications and proactive problem solving, as well as interdisciplinary meetings.
▪ Innovations include the development of an offsite billing team to streamline and increase constant revenue flow, a process tracking spreadsheet for facility wide Life Safety, and implemented a bulk oxygen system.
▪ Developed an outpatient geriatric psychiatric program to increase outpatient census and revenue.
2018 to 2018 at: Aureus Group, Alma and Cambridge, NE
– Interim Chief Nursing Officer
Fulfills a critical role coordinating and leading a nursing team at this 20-bed critical access hospital, with authority over 22 nurses, six physical therapists, six surgical professionals, and four outpatient professionals. Manages four department leaders encompassing Infection Control, Employee Health, the Clinical Nurse Manager, and the Director of Surgical Services.
▪ Ensures the overall quality of the patient experience, with accountability for the performance of all staff providing nursing care, treatment, and services.
▪ Serves as the architect of strong Nursing programs that align with the hospital’s mission, vision, and values.
▪ Maintains responsibility for the recruitment, onboarding, and continued professional mentoring and development of nursing staff members.
▪ Introduced daily huddles to foster improved communications and proactive problem solving, as well as interdisciplinary meetings.
▪ Innovations include the development of a care coordination template and a spreadsheet to track hospital-wide improvement initiatives.
2015 to 2018: Latimer County General Hospital, Wilburton, OK
– Interim Chief Executive Officer/Chief Nursing Officer
Effectively managed a team of 58 nurses, technicians, and clerks across multiple departments of this 33-bed medical-surgical facility. Exercised the authority to define, implement, and enforce policies, procedures, and best practices to govern operations, including staffing, QAPI, Risk Management, Infection Control, Pharmacy and Therapeutics, and Respiratory Therapy.
▪ Credited with expediting the investigation and resolution of issues and challenges impacting the productivity and efficiency of hospital operations; engaged in root cause analysis to identify causes and develop the appropriate strategies for remediation.
▪ Strengthened the effectiveness of the nursing team by developing a monthly education session.
▪ Contributed to the recruitment of two physician assistants.
▪ Envisioned, developed, and deployed an outreach lab program, negotiating and securing contracts with seven nursing homes that increased volume by an average of 173 patients each month.
▪ Developed and implemented a swing bed program to increase census and ...
Login or Register to view the full resume.
