Work Experience
Quality Assurance
Sudler & Hennessey - New York, NY
June 2011 to December 2018
Responsibilities
Processed reports through internal system to track all details of speaker bureau programs
Continuous training and mentoring team of Speaker Bureau Coordinators, monitored work process through reporting and auditing of individual folders to assure quality of work.
Managed project reporting from database evaluating coordinator quality assurance and compliance with standard operating procedures, PhRMA regulations and other state and federal laws.
Trained and mentored junior staff and provided feedback on areas requiring performance improvement.
Reviewed and analyzed meeting data from client sales force to identify compliance issues with the goal of discovering and resolving potentially inappropriate activity and risk exposures prior to the event.
Program Coordinator
Sudler & Hennessey-IntraMed - New York, NY
May 2005 to June 2011
Responsibilities
Responsible for securing meeting space at restaurants for full service programs-filling out contracts, negotiating dinner packages, ordering audio visual equipment for presentation
Acted as a liaison with pharmaceutical sales representatives and physician speakers to coordinate small lecture programs throughout the United States
Assisted speakers with travel coordination to and from programs
Utilized database for initiating and tracking progress of each program
Keep detailed files on all aspects of communication, correspondence and financial aspects of each meeting
Administrative Assistant to Executive Vice President
Sudler & Hennessey-IntraMed - New York, NY
February 2001 to May 2005
Responsibilities
Assisted with coordination and organization of meetings with clients
Responsible for data entry of meetings-inputting responses, pre-questionnaires, evaluation forms
Processed all expenses and invoices for team and submit to accounting
Filing, photocopying and tracking payment of expenses and invoices
Processed fee for service requests from all meeting attendees and distribute checks accordingly
Assisted team members with various duties-mailing out invitations, reminder calls, packing for meetings, correspondence
Prepared attendance tracking report for human resources
Assisted with front desk reception coverage on a monthly basis
Administrative Assistant to Director
DeVry-Institute of Technology - Long Island City, NY
September 1999 to December 2000
Responsibilities
Provided administrative support to the Director of Admissions, two Assistant Directors, and sales representatives
Answered, screened and routed all incoming telephone calls for Admissions Department
Responsible for memos, faxes and other co...
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