WORK EXPERIENCE
Consultant, Aesop Honolulu, HI (2016-Current)
Performs customer service duties such as greeting clients, demonstrating products, explaining product functionality, and handling payments. Performs store maintenance services such as cleaning and organizing the front and back of house, writing end of day reports, filling out banking paperwork, making deposits, opening/closing the store, doing stock takes and cycle counts, and attending monthly meetings to discuss promotions and products.
Restaurant Hostess, Gyu-Kaku Kapiolani Honolulu, HI (2013-2016)
Performed various customer service duties such as greeting customers, organizing reservations, seating customers, taking phone calls, running out checks to customers, and handling payments.
Associate, Urban Outfitters Honolulu, HI (2014-2015)
Performed duties such as working with the cash register, greeting customers at the door, assisting customers with their shopping, maintaining the store’s appearance throughout the day, and knowing about all of the latest promotions and sales.
Associate, Gilly Hicks Honolulu, HI (2012-2013)
Worked with the cash register, spoke to customers on the phone, greeted customers at the door, assisted customers with their shopping, maintained the store’s appearance throughout the day, kept up to date with the store’s daily sale goals and the shrinkage rate, constantly took opportunities to up-sell products, was responsible for knowing about all of the latest promotions and sales, cleaned, opened, and closed the store.
OTHER EXPERIENCE
Crisis Text Line (2016-Current)
Counseled people over text regarding issues such as mental health, abuse, relationships, and more. The objective was to guide testers through tough conversations and to collaborativel...
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