PROFESSIONAL SUMMARY
Human Resources Management professional with over 10 years of senior management, sales management and marketing strategy experience in various professional and diverse work settings. Has extensive knowledge of labor law regulations, OSHA regulations, pay roll management and extensive experience in employee benefit programs. Has held positions as a project manager, and as a district hiring and training director. Has recruited, hired, trained and developed employees from entry level positions to senior management positions. Has evaluated and determined marketing opportunities and developed growth strategies for businesses. Proven experience in negotiating, financial management, employee counseling, as well as addressing and resolving subordinate questions and concerns. Created and implemented documentation forms used by entry level, mid level, and senior level employees. Has received many awards and accolades for superbly managing teams, outstanding district managerial leadership, and for meeting goals and deadlines.
EDUCATION
Bachelors Degree in Human Resources Management Graduate: 2014
American Intercontinental University Roswell,GA
Associate of Arts Degree in Business Administration Graduate: 2011
American InterContinental
University
Hoffman Estates, IL
Business Development and Leadership Certificate of Completion Graduate: 2010
Partnership for Community Action Business Development Program
Clarkston, GA
Technology Career Preparatory High School Diploma Graduate: 2002
Clarkston High School
Clarkston, GA
QUALIFICATIONS
•Formally educated in Human Resources Management, leadership and marketing.
•Upholds and enforces employment labor law and OSHA regulations.
•Has held positions as district hiring and training director.
•Skill-sets to effectively manage information systems.
•Excellent at planning and adhering to budgets and payroll management with outstanding financial management skills.
•Capable of negotiating staff policies and disputes.
•Manages organizational change and employee retention.
•Has training in legal and ethical environments of international business.
•Extremely skilled in hiring, supervising, training, developing and reprimanding staff.
•Has presided as project manager of various tasks with excellent outcomes.
PROFESSIONAL EXPERIENCE
Branch Manager of Human Resources of the District Office 2012- 2013
SunCrest Home Health, Atlanta, GA
•Used quantitative, analytical and financial management skills to manage an annual payroll budget of $812,352.24 for 29 entry level, mid level, and senior level employees.
•Electronically submitted data to the Federal Government through the CMS (Centers for Medicare and Medicaid Services) website regarding regulations and appropriations of federally funded monies allocated to the district for eligible patients.
•Implemented strategies to motivate employees to successfully meet deadlines.
•Counseled new and current employees with personal and work related issues.
•Held weekly meetings with employees regarding various organizational changes.
•Ensured that each branch within the district is complying with OSHA regulations.
•Assisted new hires and current employees with labor law comprehension.
•Assisted new hires and current employees with benefit program enrollments and changes.
•Conducted I9 screenings through the E-Verify system.
•Recruited, hired, and trained entry level, mid level, and senior level employees.
•Actively identified and reported to Regional Director any areas of needed improvement throughout the district.
•Conducted 90 day and annual employee evaluations.
•Created forms for employee and patient document that is used throughout the district.
•Performed monthly audits on personnel files to ensure compliance with State, Joint Commission, and company requirements.
•Performed daily audits on patient charts in preparation for billing various insurance companies.
•Created an orientation program for new hires that is used throughout the district.
•Used the AllScripts data base to enter new human resource talent, and to access patient information.
•Ensured that each branch is adhering to infection control programs.
•Conducted random drug testing.
•Prepared special reports on an as needed basis to present to the Regional Director.
•Authorized the payments of invoices from various authorized vendors.
•Arranged various meetings to allow representatives from various medical supply companies to introduce their products.
•Demonstrated team spirit and initiative to improve the moral of the staff during decision making processes and organizational changes.
•Used superior technical writing skills to convey communication both verbally and through writing correspondence.
•Represented the district branches by occasionally attending the marketing staff at various healthcare events and fairs to help build and solidify business partnerships.
Property Management Specialist, Harbor Group Management, Atlanta, GA 2012-2012
•Converted qualified traffic into leases.
•Entered traffic and work orders into MRI data base system.
• Ensured that all residential packages are properly received and logged into delivery journal.
•Assisted with marketing initiatives to generate more prospective residents.
•Helped plan residential activities.
•Assisted in collecting rent payments.
•Set appointments with prospective residents to tour the property.
•Handled and diffuses extreme resident complaints.
•Displayed outstanding customer services.
•Assisted with creating lease renewals.
•Created legal and binding new move in lease documents in Yardi Blue Moon.
•Ensured that all lease paperwork is accurate and in compliance.
•Walked designated buildings to ensure buildings and grounds are immaculate.
•Followed up with internet leads from various web based marketing sites.
•Processed credit and background checks in Core Logic data base system.
•Oversaw the accuracy of the turnkey/make ready board.
•Oversaw the filing of private residential documents.
•Conducted weekly market surveys.
•Conducted new move in walk throughs.
•Updated MRI unit status spread sheets.
•Activated electronic gate key cards in Royal Access/Door King data base systems.
Founder/CEO, Sherod Marquez Couture, LLC, Atlanta,GA 2010-2012
•Founded and established a small luxury, home, bath and body ...
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