MAJOR CAREER RESPONSIBILITIES
• Management of daily operations, administration, and human resources.
• Hiring, training, supervising, evaluating, and motivating staff.
• Manage physician schedules daily with staff to achieve optimal daily productivity and to meet patient satisfaction goals
• Implementation of EHR
• Maintaining and reviewing medical records of the patients on a regular basis
• Assisted patients with queries regarding various medical procedures
• Building relationships with other health care associates
• Ensured compliance of law and compliance of policies of medical health care, CMS, HIPPA etc
• Monthly audits of physician documentation to ensure correct coding of revenue
• Managing bills and account statements of the patients
• Producing financial reports and maintaining general ledger.
• Negotiating contracts with vendors.
• Implementing team-based concepts to improve work related processes in all departments.
• Managed over $5,000,000 of accounts receivable each month
• Managed, supervised, trained, and hired 22-30 billing/collections representatives
• Administered payroll and benefits for over 100 employees
• Strategic planning of short- and long-term business goals.
• Developing budgets and managing finances, including receivables and payables.
• Developing and maintaining organization polices and operation protocols.
• Credentialing and negotiating of physician HMO and other insurance contracts.
• Development of performance standards and practice profiles to identify inefficiencies and improve office processes.
• Improved and reduced overall cost expenditures for office supplies, payroll, benefits, and staffing. Average cost savings of over 10% annually while meeting operational needs.
• Steadily increased net income over the last thirteen years in my current position by successfully implementing new methods to maximize the benefits of new technologies and procedures.
• Transitioned an office to a new medical billing system..
• Successfully managed and implemented the relocation of a five-doctor practice.
PROFESSIONAL SKILLS
• Highly motivated, detail-oriented, self-directed and able to work with minimal supervision, and able to manage time and resources to maximize productivity.
• Strong oral and interpersonal skills.
• Excellent bookkeeping/accounting skills.
• Proficiency in QuickBooks accounting software.
• Intermediate knowledge of Microsoft Word, Ex...
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