____________________________________________________________________________________
Summary
Entrepreneurial, competitive, goal-oriented business management sales professional with achievements in sales, leadership, productivity & efficiency improvement, revenue growth, customer satisfaction, continuous quality improvement of operational processes & standards in health care, wholesale distribution and start-up.
•Management •Profit & Loss •Revenue Growth
•Sales •Process/Productivity Improvement •Policy & Procedure
•Customer Satisfaction •Change Management •Organizational Development
•Contract/Price Negotiations •Employee Training •Clinical Nutrition
Professional Experience
Reinhart Foodservice (formerly AGAR), Taunton, MA Healthcare Sales Specialist
Jan. 2015-present
The country’s 4th largest foodservice distributor and largest supplier to leading restaurant chains with 30 locations in the US.
•Responsible for growth and start-up of healthcare segment in a role new to the Boston division.
•Instrumental in developing the Reinhart brand the healthcare segment.
•Consultative selling to Nursing & Rehabilitation Facilities, Assisted Living Facilities and CCRCs to achieve profit goals for company.
•Work with customers to help them achieve their budgetary goals using multiple strategies: inventory control, waste management, suggestions for staff training and menu suggestions.
•Keep customers current on products, online ordering tools, CEU opportunities and solution based product/ services.
Steward Healthcare Network, Dedham, MA Wellness Coach Dec. 2013-Dec. 2014
The second largest physician network in MA providing care to more than 1 million patients annually
•Targeted high risk members to improve quality metrics utilizing analysis of claims for data warehouse center.
•Reduced health risks and care cost achieving documented positive outcomes in health metrics (blood sugar, lowered body weight).
•Developed relationships and grew referrals from multiple sources: physicians, case managers, support staff.
•Created and delivered group presentations to a variety of audiences on multiple topics including to physicians to grow leads.
Coram Healthcare, Norwood, MA Clinical Account Sales Liaison Jan-Dec. 2013
The leading provider of quality, cost-efficient, home healthcare products and services in the United States
•Sales professional based at Children’s Hospital Boston-managed existing customers and grew new referrals each quarter from 72 to 80 to 92 in the 3 full quarters employed (double digit growth).
•Ensured all details, big and small, were handled to be the preferred provider for my customers.
•Developed relationships with case managers, nurses and doctors.
•Was liaison between the referral source, the patient, insurance company and Coram to ensure smooth discharge and transition to home setting on tube feeding and oxygen with appropriate products, supplies and teaching.
Energy Center Nutrition and Weight Loss, Boston, MA President 2010 to 2012
Remove barriers and maximize individual’s ability to achieve nutrition and fitness goals with tailored plan
•Grew from 0 to booking 250 clients/month with 190 billable in 21 months employing multiple sales strategies.
•Managed total business: operations, sales, marketing, new product creation, pricing, employee recruitment & development, web site development, customer relations. Revenue reached >$20,000/month from $0.
•Created receivables process to ensure collection of claims, co-pays and cancellation fees for cash flow.
•Created innovative client programs and products competitively priced for sales growth.
•Personally provided clinical services to 20 clients per week. (Resigned Nov. 2012)
Steward Homecare (formerly Caritas Homecare), Waltham, MA Per Diem Dietitian 1998 to current
A Medicare-certified agency serving patients throughout southern New Hampshire and eastern Massachusetts
•Provide nutrition assessment and recommendations to patients with multiple issues: tube feeding, cancer, diabetes, congestive heart failure, GI, etc. to reduce hospital readmissions for cost reduction.
•Communicate with team in a timely manner; am an essential and valued member of the team.
Agar Supply Company, Taunton, MA Regional Sales Manager-Boston Territory 2009 – 2010
Broadline food distributor, 400+ employees, 3000+ customers, $650 million in sales
•Directed 9 Territory Managers with $45 million dollars in managed volume with 400+ customers.
•Organized and chaired monthly sessions to drive sales growth and account penetration.
•Participated in monthly formal sales trainings.
•Met sales quota each quarter. Was the leader in customer attendance to our on-site chef demonstrations.
US Foodservice, Everett, MA District Manager, Boston (2007- 2009) 2004 – 2009
Leading foodservice distributor to restaurants, healthcare and hospitality facilities, government, and schools
•Directed 6 Territory Managers in highly competitive urban district with 90 accounts/$5 million sales.
•Organized and chaired monthly district meetings targeting sales growth and account penetration.
•Compl...
Login or Register to view the full resume.
