MEDICAL PRACTICE MANAGEMENT
More than 14 years of multifaceted administrative and business experience, providing planning, scheduling and guidance of day-to-day operational systems and procedures, including the past 5 years managing a Urology practice. Managerial responsibility for directing and coordinating operations and personnel, with demonstrated ability and success in maximizing operational efficiency. Managed staff of more than 50 employees.
Master of Science Degree in Health Services Administration, with in-depth knowledge of all aspects of private medical practice, including billing and claim procedures, H.R. management and patient relations. Instrumental in overseeing rapid growth of a private practice from a staff of 2 to more than 10, including a Nurse Practitioner, Insurance Coordinator, Surgical Coordinator, Testing Coordinator, 2 Medical Assistants and Front Desk Staff. Established policies, procedures, plans and internal controls to efficiently guide operations. Negotiated outsource vendor agreements, including billing management services with Avisena.
Background also encompasses prior administrative support experience in a medical services agency, providing home healthcare nursing and rehab therapy, as well as assistance in a university student health center. Additional experience includes starting-up and developing a music school, with responsibility for school's profit & loss position.
SUMMARY OF QUALIFICATIONS:
• Broad exposure and capabilities in managing all administrative aspects of a
medical practice.
• Excellent communication and interpersonal skills, with ability to interface
effectively with professional staff and patients on all levels.
• Strong planning, organization and implementation skills.
• Capable of handling high-volume, multi-tasks, in a fast-paced work environment.
• Demonstrated ability to quickly learn and grasp new concepts.
• Capable of working independently or as part of a team effort.
• Computer proficient: MS Word • Excel • Access • Publisher • Power
Point • Quicken
EDUCATION:
NOVA SOUTHEASTERN UNIVERSITY, DAVIE, FL 6/02
Master of Science Degree
Major: Health Services Administration
UNIVERSITY OF CENTRAL FLORIDA, ORLANDO, FL 6/99
Bachelor of Science Degree
Major: Health Administration
EXPERIENCE:
UROLOGY SPECIALISTS OF ATLANTA, ATLANTA, GA 6/08 – PRESENT
Practice Administrator
• Direct daily administrative functions for the implementation of services to healthcare providers at this high volume urology clinic.
• Examine requirements and establish policies, procedures, plans and internal controls to efficiently guide operations.
• Converted paper charts to electronic medical records (EMR).
• Develop strategies to support new and existing clients, as well as direct the client support staff.
• Responsible for supervising all personnel and administering benefits program.
• Perform multifaceted administrative and financial duties, including bookkeeping, budgeting, and contracting.
• Purchase and sell clinic’s office and medical equipment.
• Provided administrative support to assist in the expansion of the practice through mergers and consolidation.
• Organize, plan and attend Executive Meetings.
• Added additional responsibilities of financially/administratively overseeing Urology Surgical Partners, LLC, which is an AAAHC accredited ASC, owned and operated by Urology Specialists of Atlanta.
PALM BEACH PEDIATRIC UROLOGY, PA, PALM BEACH, FL 5/03 – 5/08
Office Manager
• Direct all administrative details for daily operation of this very active medical practice.
• Organize staffing plans and direct the recruitment, selection, assignment, training and motivation of personnel.
• Responsible for billing and collection operations and overseeing outsource billing management service.
• Helped pra...
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