Luz M. Concepción
Objective Seeking for a challenging position in a growing organization which allows careers, abilities, skills and professional development.
Experience March 2008 to May 2008 Surgical Specialties of PR DBA Angiotech Rincón, PR
Receptionist
• Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
• Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
• Creates, and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
• Performs other clerical duties as needed, such as filing, photocopying, and collating.
• Processes employment applications and assists in other employment activities.
February to March 2008 Mayaguez Resort Hotel and Casino Mayagüez, PR
Front Desk and Reservation Agent
• Check guests in and out in a timely and courteous manner.
• Ensure reservations are taken correctly and courteously.
• Available at all times to deal with guest complaints and problems.
• Notify Management immediately of any guest, employee, or cash concerns without delay.
• Handled incoming calls.
September to November 2007 Parador Villa Antonio Rincón, PR
Front Desk and Reservation Agent
• Check guests in and out in a timely and courteous manner.
• Ensure reservations are taken correctly and courteously.
• Available at all times to deal with guest complaints and problems.
• Notify Management immediately of any guest, employee, or cash concerns without delay.
• Handled incoming calls.
May to September 2007 Parador Villas del Mar Hau Isabela, PR
Front Desk and Reservation Agent
• Check guests in and out in a timely and courteous manner.
• Ensure reservations are taken correctly and courteously.
• Available at all times to deal with guest complaints and problems.
• Handled incoming calls.
March to December 2006 AeroBoriquen Inc. Aguadilla, PR
Assistant Manager
• Assist the students with the Sabre System.
• Enroll students in the Airline courses.
• Process student’s payments.
• Provided routine office support such as making copies, faxing, answering phones, prepared correspondence for mailing, and delivering and picking up correspondence.
November 2006 Rincon of the Seas Hotel Rincon, PR
Restaurant Cashier
• Provided customer and personnel as...
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