TENA M. LEIBOWITZ
1345 Richwood Circle
Rockledge, FL 32955
(321) 638-4901
SUMMARY: Offering over 10 years of extensive experience, knowledge, and skills as a Medical Support Assistant, Medical Clerk/Receptionist, Medical Secretary, and Doctor’s Personal Assistant
SKILLS
•Greeted patients entering establishment, determined nature, and purpose of visit, and directed or escorted them to specific destinations. Answered questions from customers or members of the public
•Checked in/out and interviewed patients to complete documents, case histories, and insurance forms
•Scheduled, updated, confirmed, and maintained patient appointments and medical consultations using a personal computer. Recorded medical records, charts, reports, and correspondence
•Determined patient insurance eligibility and copays for care prior to patients visit
•Pulled up schedules every morning for review of patient’s charts. Ensured each patient had an appropriate time slot. Scheduled follow-up visits and provided referrals as needed
•Called various hospitals and other provider’s to retrieve medical results per providers request
•Answered multi-line telephones and directed calls to appropriate staff. Received and routed messages and documents such as laboratory and radiology results to appropriate staff.
•Monitored the Phytel (automated appointment reminder) system, paged and text physician consults
•Compiled, processed, and maintained both paper and electronic medical records/files files of hospital and clinic patients consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system. Applied HIPPA practices and ensured patient confidentially
•Reviewed, filed, and maintained records for completeness, accuracy, and compliance with regulations
•Performed secretarial duties utilizing specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Gathered patient information for health requirements and standards
•Transmitted and released information and documents to customers or agencies using computer, mail, or facsimile machine once a release of information form has been obtained and signed
•Operated office equipment such as voice mail messaging systems, facsimile machines, copiers and used word processing and other software applications to prepare reports, letters, and medical records
•Planned, developed, maintained and operated a variety of health record indexes, storage and retrieval systems to collect, classify, store and analyze information
•Setup and ensured exam rooms were neat and clean. Escorted patients to exam rooms and prepared them for the physician. Chaperoned patients during female examinations
•Requis...
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