Strengths:
Strong interpersonal skills.
High adaptability.
Able to facilitate instruction on the use of products with high efficiency.
Proficient in Microsoft Operating Systems: NT, 2000, 98, XP, Vista, 7, Server 2003.
Proficient in Microsoft Office Suite: 2000, 2007, 2010.
Proficient in Mac Operating System 10.
Achievements:
Promoted to Lead Technician.
Met and exceeded production goals.
Improved overall efficiency with office setup and reduced cost using safe third-party tools.
Participated in field group projects which reduced job completion time.
Certifications: CompTIA A+
Education:
ITT Technical Institute: Network Security Systems – 2009
Central Park East Secondary School: High School – 2001
Professional Experience:
John Alvarez Candidate for State Representative, Florida District 30, Palm Bay, FL.
January, 2011 – Present
Web administrator / Graphic Designer
Designed and maintained candidate website, using HTML, HTML5, CSS and JavaScript.
Designed and managed social networking sites, such as facebook and twitter.
Used Graphic Design skills to create ads and increase brand recognition.
Increased web site traffic using Search Engine Optimization practices.
AT&T, Brevard County, FL
January, 2008 – December, 2010
Facility Technician
Assigned as lead technician for Project Light Speed (U-verse), in the areas of construction and testing. Coordinated work operations with other employees, customers, and maintained company records.
Intrepid and update network cable diagrams / plats with engineers.
Spliced copper and fiber cables in all environments (aerial, buried, underground, buildings and rear easement).
Tested cable air pressure systems and perform maintenance as required.
Repaired and maintained cable plant, fiber optic plant and digital loop carrier equipment.
Used various loop testers: Sidekick, Fluke Copper Pro 990DSL Loop Tester, JDSU HST-3000, 3M Dynatel 900 Subscriber Loop Tester and laptops with custom software.
Operated hydraulic aerial lifts (buckets) and used ladders mounted on trucks.
Verizon, Westbury, NY
March, 2005 – October, 2007
Field Technician
Installed and diagnosed troubles for POTS, DSL, T1 and FIOS services, for Residential and Business subscribers.
Used various loop testers: KS Meter, Sidekick, Sunbeam and T-Berd.
Installed, replaced, repaired o...
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