Objective
To work within a team of people that help, teach, create, and organize tasks and processes for the company and their clients.
Summary
Highly motivated and organized support personnel with extensive experience in task/goal managing. Especially skilled at critical thinking, creative problem solving, and brainstorming. Proficient in Microsoft Office and can type 56 wpm. Excellent communication and analytical skills. Seeking a challenging position that offers opportunities to utilize my communications, problem solving, and leadership abilities.
Selected skills and accomplishments
*Wrote and developed patient education material regarding Supraventricular Tachycardia
*Wrote and developed packets for newly implanted device patients containing, “What to Expect After Your Implant”, and “Frequently asked Questions”.
*Initiated development and distribution of patient education material for cardiac rhythm devices and procedures.
*Co-developed hospital scheduling protocols for the electrophysiology department.
*Discovered several thousand dollars in unbilled/allowable charges
Professional skills
*Coordinated daily processes of the electrophysiology department which included 2 MD’s, 3 Nurse Practitioners, Nurse Device clinic, 4,000 device patients and 7 locations. Other duties included working closely with physicians to handle all routine and non-routine situations, patients, and meetings. I was responsible for patient and employee scheduling, departmental process improvement, written correspondence, written document editing, compiling rep...
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