mady

11/28/2011
waukegan, IL

Position Desired

Healthcare Customer Service
waukegan, IL
Yes

Resume

Summary
A dynamic Administrative support professional offering a variety of office management skills. Strong planner and problem solver who readily adapts to change. Result oriented multi-tasking, highly organized team player with attention to detail and tight deadlines who exceeds expectations. Bilingual in English/Spanish


Technical Skills

Computer Skills:

„« MS Word
„« MS Outlook
„« Window Vista/XP
„« Epic
„« Meditech


Office Skills:

„« Office Management and Front Desk Reception
„« Records Management
„« Faxing & Answering Phones
„« Database Management
„« Microfilming
„« Request Validation
„« Calendar Management
„« Customer Service



Work History

Health port February 2000- September 2011
Skokie-Chicago, IL
ROI Specialist

„« Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service. Quickly became a trusted assistant known for ¡§can-do¡¨ attitude, flexibility and high-quality work.
„« Operated high-volume phone system and faxes.
„« Oversee and maintain daily administrative operations to enhance and supports a cohesive and efficient office environment.
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