Profile: Successfully completed CDL licensing and have effectively worked almost one year as a Montgomery County Public School Bus Operator. Over six years experience working in security for a large community college, and also in the security office environment. Strong communication and interpersonal skills. Professional and courteous. Proficient in assuring the safe control of facilities, operations and personnel of the college campus. Enjoys interacting with the public. Good team player. Excellent telephone skills. Knowledgeable of transmission codes. Adept in MS Office and possess strong computer skills. Able to follow provisions necessary to maintain a safe environment. Outstanding skills in report writing and documenting incident reports and other necessary written communication.
Education:
Montgomery College: Earned 40 credits
7600 Takoma Avenue
Takoma Park, MD 20912
Diploma, 2000
Richard Montgomery High School
250 Richard Montgomery Drive
Rockville, MD 20850
Experience:
Bus Operator 3/2008-present
Montgomery County Public Schools
Russell Leigh (301) 879-1061
Department of Transportation
11920 Bournfield Way
Silver Spring 20904
Duties and accomplishments: Follow established routes to transport children of all grade levels to and from school; on field trips and summer school. Use time effectively to organize my time between routes to assure a smooth working schedule. Attend necessary training and keeps abreast to any changes that occur within the department. Effectively communicates with supervisors, fellow-staff and school personnel when necessary.
Receptionist 5/2009 – 5/2010
Thida Saw
Brooke Grove Foundation Inc.
18100 Slade School Road
Sandy Spring, MD 20860
(301) 924-2811
Duties and accomplishments: Greets and assists visitors, residents and staff who approach the reception area of the facility. Operates telephone console, manages reception area, and performs various clerical duties. Interacts with residents, visitors and staff in a professional, positive and helpful manner. Operates the facility’s main telephone console. Receives, routes and transfers calls to the appropriate person or location; and takes messages as needed. Greets and welcomes visitors, determines the nature of his or her business and directs the individual to the appropriate destination. Enters data on new residents into the computer; prints and distributes face sheets prior to scheduled admissions. Prepares identification bracelets, name plates, and bed cards for new residents prior to scheduled admissions. Collects and sorts incoming mail for distribution throughout the facility. Prints employee name labels and affixes name labels to time cards according to bi-weekly pay schedule. Reviews employee time cards from previous pay periods, and records data into employee time and attendance book. Records meal changes on the employee’s time card as scheduled (bi-weekly). Places orders for dietary and housekeeping departments by calling designated vendors. Performs a variety of clerical duties to including: generating resident census reports, typing memos, correspondence, reports, and other documents as assigned.
Safety and Security Officer 11/2004 – 03/2008
Michael Best
301-704-8905
Montgomery College
7600 Takoma Avenue
Takoma Park, MD 20912
Duties and accomplishments: Completed incident reports when necessary, and provided access to classrooms to both faculty and staff. Established good rapport with students, faculty and staff, and facilitated access control for college campus. Enforced parking regulations. Communicated with staff electronically. Provided excellent customer service to the campus community. Controlled computerized access to buildings. Transported college personnel as well as students by way of the mobile truck.
Student Aide/Safety and Security Officer 08/2003-11/2004
Joseph Smith 240-567-1600
Montgomery College
7600 Takoma Avenue 240-567-1600
Takoma Park, MD 20912
Duties and accomplishments: Entered student car registration information into Montgomery College's Banner online database. Issued student parking permits. Delivered mail on campus. Dispatched security officers when assistance is needed. Answers telephones and transfer calls to appropriate individual or take messages.
Office Automation Clerk 10/2000 - 10/2001
National Center for Biotechnology Information (NCBI)
Anthony F. Pirronne III 301-435-5982
National Library of Medicine (NLM)
8600 Rockville Pike 301-435-5982
Bethesda, MD 20894
Duties and accomplishments: Arranged travel reservations for branch personnel on official travel. Answered telephones and directed calls to the proper individual and/or took messages. Delivered correspondence within the NLM as well as throughout the various buildings at the National Institutes of Health. Distributed faxes, and updated procurement logs. Shipped and received materials via FedEx. Maintained and updated monthly Excel spread sheets. Processed ID cards for various contractors and government employees. Typed a range of documents and assisted with a variety of automated functions within NCBI.
Student Aide 9/1999 - 6/2000
Mary Caliguiri 301-279-8514
Health Room
Richard Montgomery High School 301-279-8514
250 Richard Montgomery Drive
Rockville, MD 20850
Duties and accomplishments: Filed various health related documents, delivere...
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