PROFILE
Highly motivated and goal-oriented professional offering 11 years of solid experience in software quality assurance, project management, and business system analysis. An accomplished professional who consistently attains high performance through cohesive teamwork.
Demonstrated ability to develop creative and effective solutions to achieve positive, sustained results. Talent for proactively identifying alternate system and program solutions.
Proficient in the following technologies:
•Languages: PL/SQL+, JAVASCRIPT, VB SCRIPT, POWERBUILDER, HTML, ACCESS, ASP,
•Operating Systems: WINDOWS 2000, XP, VISTA, MAC OS 10
•Testing Software: QUALITY CENTER (ADMINISTRATOR), SOARIAN, METAVANCE, AUTOMATION/COMPARE TOOLS, QTP, LOADRUNNER, WINRUNNER, RATIONAL,
Skills include:
Software Testing Methodologies Project Management Requirement/Use Case Documentation
Business Systems Analysis Product Development Interpersonal Communications
PROFESSIONAL EXPERIENCE
Software Quality Assurance
o11 years experience in full software development cycle, including requirements gathering, architecture/modeling, testing, and implementation
oExperienced with SDLC, Agile, and other testing/development methodologies
oExperienced in managing all aspects of testing activities from Smoke to UAT testing.
oExperienced with extremely complex, large and fast-changing environments
Team Management
oLed cross-functional teams in the definition, development and delivery of testing methodologies to increase software quality
oStrong interpersonal communication skills
oDeveloped and led cross-functional team to ensure effective communication of defect status and delivery
oExcellent analytical and problem-solving abilities
Business Systems Analysis
oDesigned, configured and maintained use cases critical for financial and reporting processes.
oRequirement gathering specifically generated to achieve optimal results with developers.
oStrong working knowledge of needs and opportunities for automated scripting, data-building, GUI design, and performance testing
Partners Healthcare Services, Information Services, Boston, MA
SENIOR QUALITY ASSURANCE ASSOCIATE/TESTING LEAD, DECEMBER 2007 – PRESENT
oDeveloped testing methodologies for the complete testing cycle from Smoke to UAT testing efforts
oManaged small staff of business owners and user groups to coordinate UAT efforts for smoke, regression and defect fix testing efforts
oAdministrator and subject matter expert for Quality Center test management tool customization
oDeveloped scripting standards for all future requirements to align with automated testing needs
oDeveloped a user-based focus for testing standardization to align with security protocols
Harvard Pilgrim Healthcare, Quincy, MA
TESTING ARCHITECT, AUGUST 2006 – AUGUST 2007
oCoordinated all testing efforts for the launch of a national health care product utilizing an assortment of testing software and tools with another insurance company
oSelected to be part of specialized team for an emergency implementation of a critical enhancement using an Iterative Testing Methodology
oAssigned additional responsibilities as a Business Analyst to assist with other projects with development of business requirements and use cases
oCoordinated Unit, Integrated, and UAT testing efforts.
oAssisted upper management in the development and management of project deliverables
Blue Cross Blue Shield of Mas...
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