SUMMARY OF QUALIFICATIONS
Dedicated and integrity-driven professional. Highly qualified with outstanding leadership skills to effectively resolve problems and to promote a positive work environment. Proven record of unprecedented accomplishment and continued growth both professionally and personally.
AREAS OF EXPERTISE
Medical Assisting
Records Management
Patient Counseling
Customer Service
Office Management
PROFESSIONAL EXPERIENCE
Lockheed Martin
Rockville MD
Position Title: Trust Information Analyst
04/2001-12/2010
Analyzed information submitted by Title IV Schools.
Analyzed and evaluated programs and/or policy issues.
Submitted payment request to students or Title IV School using AmeriCorps funds.
Prepared correspondence and documentation for clients, federal loan companies and educational institutions.
Provided internal and external customer services related to program policies and procedures.
Handled incoming phones calls while providing excellent customer service.
Montgomery County Public Schools
Rockville, MD
Position Title: Bus Operator
08/2004-02/2008
Drove children with disabilities to and from school.
Assisted children with disabilities with getting them safely on and off the bus.
Completed training for and licensed as a commercial driver with a CDL and PS endorsement
Monitored the behavior of children
Conducted Pre-Trip Inspections (PTI) before operating assigned vehicle.
Children’s National Medical Center
Washington, DC
Position Title: Clinical Operations Specialist
11/2004-03/2005
Interacted with patients, physicians and parents and other staff; work with a diverse team of clinical research assistants, c...
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