OBJECTIVE:
I’m seeking a clerical/administrative assistant position that will require utilizing my background in customer relations, accurate reconciliation and problem solving to maintain efficiency within office operations to help support the company for future success. Possess a history of demonstrated organization, customer service, communications, and presenting department training skills.
CORE PROFESSIONAL STRENGTHS:
• Relationship Building
• Spelling/Grammar/Proofreading
• Training Presentations
WORK EXPERIENCE:
11/13/1995 – 07/30/2010 Administrative Assistant IV Masco Cabinetry
Middlefield/OH/US
• Customer Relations (1995-1998) providing customers with dealer locations and literature
• Administrator of Movers Shakers incentives program for dealers (1998 – 2002) – maintained records for all participants; distributed instructions/guidelines for program.
• 15 years’ experience working with the executive and marketing support teams assisting:
CFO – (2000 -2001) – Assembled the year end budget books and distributed to the steering committee for review, maintained files for legal documents/contracts, screened phone calls. Director of Marketing – (2001-2004) – screened phone calls; maintained magazine archives, sorted/distributed all marketing correspondence; Assistant to (6) of the Marketing Department staff (2001 – 2008) – typed memos/letters; proofread literature verbiage before going to print; screened calls; scheduled appointments for PR Manager at trade shows.
• Knowledgeable in MS Office Suite 2007; customer relations; scheduling travel arrangements
• Experienced with Oracle using the JD Edwards program providing a demonstrated history of processing accurate, timely expense reports to meet corporate guidelines/deadlines
• Created a training manual for department co-workers to use in assisting customers on the website developed by the Marketing Department to pro...
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