Claire

7/23/2011
Boston, MA

Position Desired

Healthcare Administrative & Clerical
Boston, MA
Yes

Resume

Clark University September 2004-May 2005

Medical Administration, Medical
Coding and Billing and Medical Assisting

Relevant course work: Medical Administration, Medical Law and
Ethics, Pharmacology, Microsoft Word, Medical Terminology,
Anatomy and Physiology, Medical Billing, Insurance Claims and
Processing, CPT-4 Coding Surgical, CPT-4 Coding Nonsurgical,
ICD-9 Coding, Hospital Coding.
Proficient in: Word, Power Point, Excel, Outlook Calendar Management and Peachtree.


EXPERIENCE:
Admissions Assistant
Marina Bay Skilled Nursing and Rehab
July 6 2009-Present
● Responsible for completion of all admission paperwork for 167 bed Skilled Nursing and Rehab Center, including but not limited to Health Care Proxies, Advance Directives and all legal paperwork.
● Responsible for collecting payment and issuing check requests in a timely manner.
● Responsible for completing Satisfaction Surveys and ensuring any complaints of patients are resolved as soon as possible.
● Assumes the responsibilities of the Admission’s Director in her absence. Including completing Admissions Screen’s and bed placement.
● Provides detailed information to prospective patients including information regarding Medicare, Medicaid and HMO’s.


Program Director
BayCove Human Services
October 2002-August 2007
Supervisory Responsibilities:
• Supervision of all permanent program and relief staff.

Essential Functions of Position:
Clinical and Rehabilitation Skills
• Assesses and teaches daily living skills such as safety rules, travel training, banking and budget management, cooking, shopping, personal care and hygiene and care of personal space and belongings. Monitors effectiveness through data collection.
• Provides supportive counseling to clients concerning daily personal and social issues.
• Administers medications and trains clients in self-medication procedures.
• Accompanies clients to medical, dental and psychiatric appointments or leisure activities via public transportation, agency vehicle or staff car
• Provides advocacy and case management services for the clients, which includes contact with families, day program/vocational placements and other service providers.
• Maintains a positive and professional relationship with the neighbors, community members, involved family members, colleagues and funding sources.
• Coordinates treatment plan development and implementation (including behavioral plans).
• Ensures review of consumers programs in treatment team meetings on a regular basis.
• Provides crisis assessment, prevention and needed intervention.
• Provides on-call coverage as scheduled.
• Identifies need for and arranges for attainment of additional support services.
• Provides specialized training and instruction to clients and coworkers.

Program Management and Operations Responsibilities
• Oversees staff scheduling and personally provides skilled shift coverage, including weekends and awake-overnights as needed.
• Resolves problems, runs meetings and assigns tasks.
• Facilitates financial and budgetary procedures including petty cash, client finan...

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