Objective:
Superb customer service experience and a great attitude, enjoy working with people and have a strong desire to succeed in the work place. Punctual person and will work to increase profitability with the company.
Education:
• PAUL QUINN COLLEGE (PQC), Dallas, TX Graduate 5/ 2011
Bachelors of Arts; Secondary Education
Minor; Life Science
Completed Student Teaching in the Dallas Independent School District
• SANFORD-BROWN INSTITUTE (SBI), Dallas, TX Certificate 01/2006
Medical Billing and Coding Program: 900 Clock Hours, including 180-hour externship
Completed Medical Billing and Coding Program of education in Allied Healthcare and Division of Career Education Corporation Accredited by ABHES and ACICS. Coding and reimbursement systems, data abstracting, health records maintenance, and healthcare computer applications. Coursework includes CPT-4 and ICD-9 Coding Principles, Medical Office Accounting Computerized Billing, Computer Applications, Medical Terminology, Medical Law & Ethics, Anatomy & Physiology. Completed Hands on Externship:
Medical Center of Lancaster Medical Records, Lancaster, TX 10/17/05-11/21/05
Pulled and filed medical records for auditing, cleared incomplete charts, faxed and mailed medical records to insurance companies, manually checked patients charts for diagnosis before coding.
EXPERIENCE:
Student Teaching:
Sarah Zumwalt Middle School, Dallas, TX 02/16/11-5/13/11
Assist teacher with the class, workshops, and tutoring. Sharing responsibility for teaching, planning, instruction, and evaluation for some or all students assigned to 8th grade science class.
Paul Quinn College 06/2011 to 07/2011
Upward Bound Program
Mentoring students from grades 9th through 12th
Peer Tutor/ Instructor
Big Thought 08/2010 to 06/2011
After School Program
Site Guide/ assist with supervision and engagement of students
Mentoring and tutoring students from grades 1st through 5th grade
Slant 45 Chaperone
Paul Quinn College 07/2010 to 08/2010
Upward Bound Program
Mentoring students from grades 9th through 12th
Peer Tutor/ Instructor
Hei Tech Dallas, TX 02/2007 to 10/2009
Case Manger/ Administrative Clerk
Processing confidential files for Homeland Security Immigration National Services
Finalize 40-60 cases per week
Clerical duties
Customer Service
Kelly Services Irving, TX (Contract) 08/2006 to 02/2007
Data Entry Specialist
Entering data into a computerized database or spreadsheet and perform typing at a keyboard or by a machine entering data electronically.
Aegis Tele Communications Irving, TX (Contract) 12/2005 to 12/2006
Member Service Representative
Answer inbound calls in high volume call center setting
Handle insurance verification inquiries for plan provid...
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