Objective customer service, account manager, sales
Education Associate of Arts Degree Brevard Community College
Employment History
Account Manager, Customer Service Representative 5/2009 -7/2010
Progressive Employer Services
• Field liaison between clients and corporate
• Guaranteed satisfaction with all company services including workers' compensation, payroll administration, human resources, health insurance, and 401(k)
• Delegated tasks and oversaw delivery, completion, and follow up of all service related issues
• Maintained client database
Business Consultant/Sales 9/1999 – 5/2009
Sunshine Companies, Presidion Solutions, Mirabilis Ventures, Progressive Employer Services
• Business to business sales
• Offered payroll services, workers' compensation insurance, health benefits, and 401(k) to business owners
• Prepared and presented sales presentations to business owners
• Completed legal documents, underwriting packages and closing materials
• Lead enrollment meetings for employees of new clients
• Worked independently in a satellite office
Competencies
Excellent commu...
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