Ms. Hearn

6/26/2011
Atlanta, GA

Position Desired

Healthcare Customer Service
Atlanta, GA
Yes

Resume

SUMMARY OF QUALIFICATION:
• Over four years of experience working in diverse retail sales and customer service environments.
• Maintain excellent customer service skills and a proven record as a top performer.
• Hardworking, energetic, and reliable; recognized for assuming additional responsibilities.
• Excellent problem solver with strong sales analysis and reporting skills.
 Contribute 100% to the working environment; work efficiently under pressure
 Able to interact with individuals under all levels


EDUCATION:

Spelman College Atlanta, GA
Bachelor of Arts May 2002

WORK EXPERIENCE:
Harvey District 152 Harvey, IL
Substitute Teacher April 2008-June 2008
 Substituted for 7th, 5th, 1st, and kindergarten classes

Target-Same as below Atlanta, GA
August 2008-Present

Super Target Tinley Park, IL
Team Member Specialist April 2007-August 2008
• Quickly rings up cash, check, credit, and other payments accurately
• Answer phones
• Completes tasks in a timely manner and with a sense of urgency
• Is reliable, reports to work for all shifts, reports to work on time, returns to work from meals and breaks on time
 Meets and exceeds goal to sell target credit card to boost sales
 Provide quality customer service to guests
 Greet customers and ascertain what each customer wants or needs

Wal-Mart Orland Hills, IL
Sales Associate February 2005-May 2006
 Awarded “4-Star” Cashier for special recognition for excellence in leadership, sales, and service
• Open and close cash registers, performing tasks such as...

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