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OBJECTIVE
Be a treasured resource to a company that values skilled and driven employees, who assist with growth, productivity, and innovation while growing as professional by continuing my education as a lifelong learner.
SKILLS
Strong communication skills and phone etiquette
Highly effectively listening skills and public speaking skills
Superior problem solving/issue resolution skills
Experience with Microsoft Word, Microsoft Excel, Access, PowerPoint
Assisted Patients with understanding and managing insurance tribulations
Assisted Patients/ Members with finding and using appropriate resources to obtain medical care
Exceptional team environment work skills and experience
Skilled in Healthcare Billing, Insurance Communications, Doctor Referrals, Employee Organization
Installed, operated, and trained on multiple Medicare billing software
Experience with IDX
EDUCATION
B.A., Business Administration, Healthcare Administration, January 2010
Cedar Crest College, Allentown, Pennsylvania
RELATED COURSEWORK
Biology, Statistics, Chemistry, Nutrition, Introduction to Healthcare Systems, Healthcare Management, Principles of Marketing, Healthcare Finance, Applied Public Relations, Financial Accounting, Principals of Management, Writing for Management, Power, Influence, & Negotiation, Managerial Accounting, Business Ethics, Organizational Behavior, Math for business and Social Science, Law & Discrimination in the Work Place, Advanced Business computing, International Business, Principles of Finance, and Applied Strategic Management
GPA: 3.4
WORK EXPERIENCE
Claims Representative
Health Advocat...
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