Career Summary
An adept IT project manager experience managing infrastructure, software development life cycle, and telecommunication in North and South America continents. Over 25 years of diverse IT experience éclat in data center, call center, network-cabling system, and CRM implemented on time and within budgets; leading to advance education supporting career transition to healthcare information technology.
Education
• Registered Health Information Technology (RHIT), March 2011
• Associate degree in Healthcare Information Technology, City College of San Francisco, December 2010. CCSF Dean’s list student, Spring 2009.
• Master certificate in Project Management, George Washington University, DC, July 2001
• BS degree in Engineering, California Polytechnic State University, San Luis Obispo, 1982
• ICD-10-CM CHIA Certificate of Attendance, April 2011
PROFESSIONAL HISTORY
San Francisco Health Information Exchange (HIE) 04/2010 - 07/2010
Intern
• Reviewed HIE specifications before submitting a request for information to selected vendors
• Reviewed, compared 10 proposals and presented to steering committee
City and County of San Francisco Jail Health Services 10/2009 - 12/2009
Intern
• Reviewed inmates health records, confirmed correct and complete data entry information
• Filed medical records in filing system and checked out records using outguide
Kaiser Permanente San Francisco 08/2009 - 10/2009
Intern
• Participated in document image system tasks transformed physical medical records to electronic medical records.
• Validated concurrent documents, scanned documents in jukebox, and confirmed image documents are complete, and readable.
In House Support Service, San Francisco 12/2007 - Present
Caregiver - Part Time
• Provided care service to three elders, injected insulin, recorded results, coordinated appointment and transportation to visit physician office for quality care delivery.
• Tracked and ordered medications for elders. Cooked exotic meals, bathed, & cleaned home
OptiCopper Technologies Corporation – Puerto Rico 09/2003 – 12/2007
A structured cabling and fiber-optic installation service firm.
Project Manager
• Managed and implemented SAN and Virtualization projects for a bank in Pleasanton
• Reviewed and litigation support hardware and software requirements with engineers, designers, end-users, contractors and suppliers ensured accurate information prior to purchase orders.
• Performed Risk Management, cabling testing and validation plan ensured 9,000 drops network infrastructure; implemented successfully for Government clients in Puerto Rico.
• Coordinated, developed a test plan and validated quality implementation for a pharmaceutical 1,000ft2 Data Center expansion project; completed in 9 months.
• Managed a 2,500ft2 data center relocation project. Coordinated electrical and HVAC activities. Participated in 330 computers tear down & set up to new facility in four stages.
Oracle Corporation – Miami, Florida 01/1999 - 12/2002
Principal Sales Consultant / Principal Project Manager
• Developed project charter and planned rollout deployment for Web telephone billing applications. Coordinated deliverable with European & US collaborators, conducted weekly meeting with teams, documented progress and problem report, and presented to sponsors.
• Defined users’ functionalities and security requirements, documented change, problems, solutions and logged user’s acceptance.
• Managed Miami’s Call Center project. Contracted Cisco technology, Siemens PBX with voice mail system, cabling network system, & coordinated moving. Completed in 4 months.
• Planned, scheduled, and managed Brazilian wireless Business Intelligence project. Led team analyzed customer billing, performing data exploration and executing data mapping into Oracle database. Completed project in 90 days.
• Planned, developed, and completed Toll Free Service deliverable for Latin American countries in 7 months. Saved $1M annually in long distance inbound calls.
• Redesigned and managed Brazilian 1,000ft2 Data Center consolidation project with Cisco technology. Negotiated contractors agreement, implemented upgraded cabling network infrastructure, Siemens PBX with voice mail system, electrical system & HVAC equipment.
• Planned and developed a rollout deployment for populating asset tracking software in USA
• Investigated and developed a Hurricane Disaster Recovery plan for Miami office
• Coordinated & managed Latin American server consolidation project. Completed:14 months
• Led Latin American Sales force selling CRM telecommunication solutions & close deals
Advanced Cellular Systems - Puerto Rico 07/1995 – 12/1998
MIS Manager
• Implemented Lotus Domino Server 4.6 on Novell platform
• Developed & designed Lotus Notes database for Fraud & Customer complaints department
• Managed billing system generating clients’ invoices. Ensured daily data backup. Generated policies for billing system, invoice printing, & long distance charges. Increased profit by 15%.
• Designed and developed WAN requirement for end users accessing to multiple applications
• Designed and established a collection agency new line of business
• Revamped 600ft2 data center to meet industry standards; improve business operations and increase employees’ productivity by 20%.
• Performed due diligence to develop new business requirements for a long distance service
IBM Corporation – Florida / Puerto Rico 03/1982 - 06/1995
Vibration...
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