COMPETENCIES
• Over 15 years administrative experience
• Strong computer skills
• Take initiative; accept challenges with increasing levels of responsibility
• Detail oriented and conscientious
• Expertise in handling various projects
• Able to articulate ideas; strong communication and research skills
• Reliable, organized, and skilled in time management
• Experience with inventory control and distribution
• Experience in accounts receivable/payable, and other facets of accounting using QuickBooks and other packages
• Experience in payroll procedures
EXPERIENCE
08/10-Current PIEDMONT MOUNTAINSIDE HOSPITAL, Jasper, Georgia
Patient Access/ PBX
Maintain and create accurate patient files as the primary job duty. Answer patient questions regarding insurance coverage and co-pays, as well as collection of past due accounts. Communicate with physicians, insurance carriers and human resources department as necessary.
2007 – 2010 FORSYTH COUNTY BOARD OF EDUCATION, Cumming, Georgia
Food Service Associate
Assisted the manager in leading the food service program. Oversaw the serving of meals to students, teachers, and other administrative staff. Assisted with other duties such as scheduling, training, and supervising. Also performed food/equipment estimates and requisitions as needed.
2006 – 2007 JASPER DENTAL, Jasper, Georgia
Patient/Treatment Coordinator
Responsibilities included coordinating appointments, procedures, and insurance verifications. Also assisted with various financial functions within the practice.
2005– 2006 AETNA, Alpharetta, Georgia
Complaint and Appeal Analyst – External Review Organization
Prepared special request files sent to vendors for external review, benefit verification, claim and billing resolution, process vendor payments, monitor and track unit supply costs, and manage department supplies. Also provided guidance and direction to internal departments to insure compliance with state regulations.
2000– 2005 AETNA, Hartford, Connecticut
Complaint and Appeal Analyst – Executive & ...
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