Objective
To utilize my formal education and strong interpersonal skills for advancement in the medical field.
Professional Skills
§ Vast receptionist experience in medicine setting
§ In-depth knowledge of medical terminology and medical insurances
§ Excellent ability to make administrative/procedural decisions and judgments
§ Familiarity with copier, fax machine, and printers
§ Skilled at answering phones, scheduling appointments, and registration.
§ Excellent phone and communication skills
§ Proficient database management skills:
§ Excellent coordinating and organization skills.
§ Immense ability to schedule appointments and maintain calendars.
§ Complete knowledge of supplies, equipments and services ordering and inventory control.
§ Medical Billing and Coding
§ Proficient in computer software such as Microsoft Office, Outlook, and Internet.
Employment Skills
8/2010-11/2010 Institution of Sleep Medicine Baltimore , MD
Medical Receptionist
§ Greeted the patients and visitors on phone as a well as in person,
assisted him or her with all queries.
§ Answer incoming calls and schedule patient appointments.
§ Schedule patients' medical screenings and following up to
obtain results.
§ Manage a medical front desk in areas of manual and computerized
scheduling, billing, and medical/insurance records management,
including major carriers and Medicaid.
§ Ensured that all the patients filled the required registration forms and evaluated it for accuracy of information.
§ Communicated with physicians and medical support staff to
determine the need for patient services.
§ Maintain open lines of communication between patients, physician,
staff, and laboratory personnel.
§ Maintained a neat and clean reception area which is in compliance with
the clinic policies and procedures.
§ Ability to follow instructions well and make decisions with no supervision.
11/2009-3/2010 Coppin State University (Ajilon Staffing) Baltimore , MD
Medical Receptionist/Administrative Assistant
§ Interfaced directly with a diverse population of patients, responding to
various inquiries and concerns.
§ Performed a broad scope of clinical procedures, effectively
communicating and recording test results.
§ Administered all the communication of the office such as email and telephone.
§ Assisted the staff members and Dean of Nursing Department to maintain efficiency in the work.
§ Operate personal computer to compose and edit correspondence and memoranda from dictation,
verbal direction, and from knowledge of established department/division policies.
§ Prepared and maintained the medical charts and updated it regularly.
§ Gained knowledge of Medical Mastermind during insurance
verification and billing.
6/2009-7/2009 Sandtown Foot & Ankle Center Baltimore , MD
Extern
§ Answered incoming calls and schedule patien...
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