QUALIFICATIONS
• Provided administrative support to the V.P. of Standards, the Director of U.S. Operations, and Divisional Managers
• Coordinated meetings, made agendas, and recorded minutes.
• Organized and coordinated lunch meetings, banquets and Award Ceremonies.
• Booked travel arrangements for all staff members, clients, and committee members.
• Accustomed to organizing, handling, and shipping documentation, including customer data reports, and confidential information.
• Order and maintain office supplies.
• I meet the needs of upper management, with my ability to multi task, attention to detail, and proven organizational skills.
• I work equally well with a group or in a solo capacity.
• I have working experience with common office computer applications.
• Member of the CSA Social Committee
• Member of CSA Habitat for Humanity Team
• Past Chair of the Employee Relations Committee
WORK HISTORY
Customer Service Representative, Ohio Department of Job and Family Services
November 2010 – Current
• Provide customer service in the Unemployment Division, Akron Office
• Utilize the SCOTI System to assist clients in job searches that match their skills
• Utilize the WPA phone system to answer client calls
• Utilize the OJI System to research and input unemployment information for clients
• Utilize Timekeep to organize use of project time
• Utilize Novell System to organize, review and send e-mail
Administrative Assistant to the CFO, BASF Construction Chemicals
April 2010 – October 2010
• Responsible for all travel arrangements and itineraries.
• Special Projects for Finance Division.
• Used SAP to pull invoices for audit.
• Made all arrangements for BASF Annual Meeting, 200+ attendees
o Travel, lodging, catering
o Meeting agenda, entertainment and dining booklet
Sales Assistant, Bath and Body Works
October 2007 – Current
• Greet customer, uncover customer needs, assist customer with product choices, cashier
• Assist with shipment; arrange stock room with product, stock store shelves with product.
• Customer demonstrations with product
• Change store displays, furniture, props, marketing and newest products - monthly
Standards Administrative Assistant, CSA America
March 2000-April 2009
• Provided high quality, efficient office administrative support services to the Canadian Standards Division.
• Responsible for all travel arrangements and itineraries.
• Maintained all membership rosters and coordinated membership issues with Corporate Headquarters.
• Created, implemented, and maintained electronic filing systems.
• Created and implemented electronic time sheets.
• Ordered and maintained department supplies.
• Prepared Multiple Listing reports and Certification Records.
• Responsible for Ballot processing; i.e. set up of system, complete transfer from Project Managers, implement system and notify staff.
• Responsible for maintaining and renewing Copyrights for over 70 documents.
• Organized and coordinated the Technical Committee Meetings.
• Maintained attendance and award files.
• Maintained meeting schedules.
• Prepared agendas and recorded meeting minutes.
• Prepared and reported monthly key performance indicators.
• Provided typing, mailing/shipping, facsimiles, copying and scanning tasks.
• D...
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